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- Put your key into the "ON" position. The WAIT light should come on; the device is preparing to receive a test. Turn the key to the "OFF" position.
- Make sure that you're A/C, heater, and other electrical items are turned off.
- Wait for the BLOW light to come on.
- Once you have completed your test, you will see another indicator light:
PASS - You may start your vehicle when you see the RUN light.
WARN - You may start your vehicle when you see the RUN light.
FAIL - If you have not been drinking, test again. -
You will see the WAIT light followed by the BLOW light asking for a test. Rinse your mouth with water. (Swish and swallow). Take the unit away from your mouth to take a deep breath.
- If you ABORT, take the unit away from your mouth to draw your next deep breath, as the unit returns to BLOW very quickly. Maintain a steady air flow, and remember to hum. (Say the word "DO")
- Do not put the mouthpiece all the way into your mouth, just up to it. Do not hold on to the mouthpiece either. If you see drops of water forming get a dry mouthpiece.
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- As you are driving, you will hear the test signal and see the BLOW light asking for a test. You must give this test within 4 minutes of being asked, or a violation will be recorded. Your siren may sound and stay on and will get louder if not corrected.
- The only way to stop your siren once it has sounded is to pull over, turn the engine off, give and pass the initial start-up test again.
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If you fail a test and have not been drinking, rinse your mouth with water and swallow it, and get some fresh air.
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If your device shows the RUN light and will not start, you have a problem with your vehicle. Consult your mechanic. You may have ignition, starter or alternator problems. If all lights on the device come on, you have a low battery. When consulting with a mechanic, make sure that he/she calls the service center to discuss ways in which repairs will affect the IID. We are not responsible for any fees charged by your mechanic.
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If you do not plan on driving the vehicle, either disconnect your battery, remove the head, or start the vehicle every few days.
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The IID does not bleed any more energy from your vehicle's battery than the clock on your dashboard. If you have persistent battery problems, buy a new battery. If your battery is not functioning properly, you may do the following without damaging your device:
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- Jump-start the vehicle: This will not affect the device. You must, however, pass a test before starting the vehicle.
- Charge the battery: Pull the positive cable off and charge your battery.
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24 HOUR EMERGENCY SERVICES
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If you have an emergency (your car is stranded and your device will not accept a test), you may call 800-900-2300 and leave a message with the answering service containing your name, telephone number and the nature of the problem. Your call/message will be forwarded to the appropriate person if the answering service cannot help you. Your call will be returned as soon as possible. All non-emergency problems, of any nature, will not be attended to.
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Do NOT leave a pager or pay phone number for return calls
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Calls regarding appointments, early recalls (service light on steady, lockout light flashing), billing, battery problems, or general questions must be made on the next business day. Messages left regarding administrative matters will not receive any response from the representative on call.
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Administrative office hours:
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- Monday: Thursday 9:00am - 6:00pm
- Friday: 9:00am - 5:00pm
- Weekends: Closed
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Avoiding or correcting failed results
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Keep bottled water in your car at all times. If you have failed a test and have not been drinking, there are other factors which could have affected your test: Exhaust fumes, Mouthwash, Cough medicines, Gas fumes, Breath spray, Asthma inhalers.
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If you experience 3 low fails (below .080) in a row, your vehicle will lockout for 15-20 minutes. If you have not been drinking, try to determine what may be causing the problem. When the lockout time has ended, test again. Use water and fresh air to clear your mouth and lungs. 3 fails registering above .080 will cause a temporary lockout lasting 4 hours.
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If your service light goes on and your appointment is not coming up within the week, you are probably in early recall. If your lockout light begins to flash while your service light is on at any time, you have 3 days before you must obtain service or your vehicle will lockout.
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Mechanical work on vehicle
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If you need to have your vehicle serviced by a mechanic, you are required to instruct the mechanic on the use of the device, or furnish the mechanic with our phone number, 800-900-2300, so he/she can call for 'Override' instructions. Obtain invoices stating the dates and times your vehicle was in the mechanic's possession. Overriding the equipment without expressed permission is a violation, and will be reported. If in doubt, CALL FIRST!
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Never give anyone your original court papers - always make copies. You should always have your installation verification and most recent monitoring report with you in your RED folder when you drive. Never enter a court of law without your RED folder with the IID paperwork in it.
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WE DO NOT SEND COPIES. You are solely responsible for delivering the installation verification to your court or probation officer, or the DMV.
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While you do have the right to sell your vehicle, you should be aware that selling or transferring the title of your vehicle to avoid your IID sentence may result in the California DMV refusing to reinstate your driving privileges until you have satisfied the minimum mandatory IID sentence requirement for multiple offenders. The DMV has the authority to deny license reinstatement and send you back to your IID provider to begin your IID sentence over again.
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YOU MUST HAVE A COURT ORDER FOR PROGRAM MODIFICATIONS OF ANY KIND.
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If your IID is court and DMV ordered, you must have clearance from BOTH agencies to change or remove the IID.
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